1. 查看設(shè)備的型號及軟件版本，display version，display device檢查設(shè)備的版本及辦卡狀態(tài)，確定版本是V200R005，板卡加載狀態(tài)正常。
<Huawei> display device
AR2240's Device status:
Slot  Sub Type         Online    Power      Register       Alarm      Primary
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
3   -   2E1          Present   PowerOn    Registered     Normal     NA

2. 確定連接線纜已經(jīng)連接，運營商的光端機已經(jīng)連接，線路類型為RJ48線纜轉(zhuǎn)DB9端口的平衡線纜（120歐）。

3. 檢查配置信息，確認配置信息正確。
controller E1 3/0/0
using e1
description Shanghai International Curcuit
undo detect-ais
line-termination 120-ohm
#
interface Serial3/0/0:0
link-protocol hdlc
description Shanghai International Curcuit
ip address x.x.x.x x.x.x.x

4. 檢查接口信息及l(fā)og信息,發(fā)現(xiàn)E1端口下面有錯誤告警信息。懷疑是運營商線路或連接跳線故障。
[AKL-DR-WAN-RT-001-E1 3/0/0]dis controller e1 3/0/0
E1 3/0/0 current state : DOWN
Description : International Curcuit
Basic Configuration:
  Work Mode is E1 Unframed, Cable type is 120 Ohm balanced.
  Frame-format is None, Line Code is Hdb3.
  Source Clock is Slave, Data-coding is Normal.
  Idle code is 7E, Itf type is 7E, Itf number is 4.
  Loopback is Not Set.
Alarm State:
  Receiver alarm state is Loss-of-Signal.
  Transmitter is sending remote alarm.
  Pulse density violation detected.
Historical Statistics:
  Data in current interval (567 seconds elapsed):
  37158345 Line Code Violations, 0 Path Code Violations
  567 Slip Secs, 0 Fr Loss Secs, 567 Line Err Secs, 0 Degraded Mins
  567 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 567 Unavail Secs
  Total Data (last 24 hours):
  59117268 Line Code Violations, 0 Path Code Violations
  912 Slip Secs, 53 Fr Loss Secs, 912 Line Err Secs, 0 Degraded Mins
  912 Errored Secs, 0 Bursty Err Secs, 53 Severely Err Secs, 912 Unavail Secs

[AKL-DR-WAN-RT-001-Serial3/0/0:0]dis int s3/0/0:0
Serial3/0/0:0 current state : DOWN
Line protocol current state : DOWN
Description:Shanghai International Curcuit
Route Port,The Maximum Transmit Unit is 1500, Hold timer is 10(sec)
Derived from E1 3/0/0,  Unframed mode,  baudrate is 2048000 bps
Internet Address is x.x.x.x/y
Link layer protocol is nonstandard HDLC
Current system time: 2014-12-23 07:45:48
Last 300 seconds input rate 0 bytes/sec 0 bits/sec 0 packets/sec
Last 300 seconds output rate 0 bytes/sec 0 bits/sec 0 packets/sec
Input: 0 packets, 0 bytes
  Total Error:             0,  No Buffers:              0
  runts:                   0,  Giants:                  0
  CRC:                     0,  Alignments:              0
  Aborts:                  0
Output: 0 packets, 0 bytes
  Total Error:             0,  No Buffers:              0
  Giants:                  0
    Input bandwidth utilization  :    0%
    Output bandwidth utilization :    0%

5. 要求運營商在端口連接側(cè)對跳線打環(huán)測試，測試結(jié)果顯示端口為up，確定板卡和設(shè)備運行正常，故障在物理線路側(cè)。
6. 繼續(xù)在運營商光端機端口打環(huán)進行測試，測試結(jié)果顯示接口為down。確定是運營商光端機端口連接故障，調(diào)整端口連接。故障排除。