M&S customer, 28, buys £1 bunch of bananas but is mistakenly charged £1,599 – after using Apple Pay on her iPhone that has NO limit on payments
- Cymbre Barnes was charged more than 1,000 times the value of the £1 bunch of bananas at self-checkout in a Greenwich Marks and Spencer
- The 28-year-old paid with Apple Pay, which does not have a limit for contactless payments
- She only noticed the massive charge when a notification told she had spent £1,602 on shopping
- M&S has apologised for what it said was an ‘isolated payment error’ and has offered compensation to Barnes
A woman was left stunned after she was charged £1,599 for a bunch of bananas in Marks and Spencer.
Cymbre Barnes, 28, popped into an M&S in Greenwich, London, on her way home from work to pick up the bananas.
Although they were priced at £1, Barnes was charged more than 1,000 times that amount for the fruit.
In a rush, she tapped her Apple Pay on her iPhone without checking the amount – Unlike most bank cards, Apple Pay does not have a spending limit on contactless payments.
It was only when a notification flashed up telling Barnes that she had spent £1,602 on shopping that she realised what had happened.
Cymbre Barnes (pictured), 28, popped into an M&S in Greenwich, London, on her way home from work to pick up the bananas. Although they were priced at £1, Barnes was charged more than 1,000 times that amount for the fruit
‘I was in a rush before work so when I got to self-checkout I used contactless and it was instant,’ Barnes told The Telegraph.
‘I did a double take when I saw the screen but by then my receipt was already being printed. It was too late.’
But Barnes’ bad luck didn’t end there.
After telling a member of staff about the massive charge, Barnes was told that the only till in the shop was broken and was not due to be fixed for several days.
‘I had to walk 45 minutes to the next nearest M&S to get my money back,’ she told The Telegraph.
A spokesperson for M&S told the paper that Barnes’ case was an ‘isolated payment error’ and that it had apologised to her and offered compensation.
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