I used to work at Primark – why you should never pay attention to hanger sizes and the truth about employee discounts | The Sun

A WOMAN who used to work at Primark is "spilling the beans" about the discount store, including why you should never pay attention to the sizes on hangers.

Caitlin Sinnett worked at the shop for over two years and insisted she loved everything about the experience, and only left because she needed more hours.


But she's decided to share some secrets about the shop in videos on her TikTok page, admitting: "Don’t look at the size on the hanger because nine out of 10 times it’s probably wrong because we can’t be arsed to find the hanger that actually matches the size of the clothing or can’t find a black marker to blank it out.

"Or can’t be arsed to turn the hanger round."

She also said that if you ask for an employee to go and check if a size in stock, they "probably won't".

"We’re probably standing through the back for a few minutes," she explained.

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"Or what I used to do so it looked like I was actually doing something – if I knew for an exact fact that the item wasn’t in stock and the person wasn’t taking no for an answer – I would basically walk up to the stock room, stand there for a few minutes and pretend I’m looking.

"And then walk back down and tell you it wasn’t in stock."

While employees can also "order things in" or "call other shops for stocks and sizes", they "can do it, but probably won't offer it".

Referring to her employee discount, Caitlin added: "Primark workers only get a discount four times a year for four weeks.

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"This is normally for spring, summer, autumn and winter.

"Normally before Christmas which is usually quite good, but you can’t get it on sale items."

Caitlin also said that it's not worth asking employees where something is, as they have no idea because the shop is moved around so frequently.

And there's no point in asking an employee in the beauty section for beauty advice.

"The person working in the beauty section probably knows nothing about beauty," she said.

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"They’ve just been put in that section to fill stock, tidy up and to answer any customers’ questions.

"But it doesn’t mean that they are knowledgeable about the products or a make-up artist if you’re asking them about certain products."

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