When the second lockdown was announced, Emily Hunt wanted to get her hair done before salons closed.
A hairdresser herself, she had recently reconnected with an old colleague and asked if she would come to her house to apply hair dye, and then braid and sew in a hair piece she had bought.
They agreed on £70 to cover her time and expertise.
But Emily, 24, claims the woman got drunk and ended up giving her the ‘worst hairstyle of 2020’.
The mum-of-one said the woman spent four-and-a-half hours carrying out the work – while drinking gin, asking Emily do a lot of the process and then washing her own hair.
Emily said the woman demanded the money before she left but later offered to fix it after admitting she was ‘sure she’d done a terrible job’ from what she could ‘remember’.
The following day, Emily had to beg a salon for an appointment to get them to fix the mistakes, and when the woman didn’t respond to her requests for a refund, Emily shared the results with friends on Facebook.
Emily, from Bolton, Greater Manchester, said: ‘It was the worst hairstyle of 2020. My hair just summed up the year.
‘Someone even commented on my post “if 2020 was a weave”, it was so bad.
‘I think it [the bad style] was a combination of her being a bit drunk and not being very good at weaves.
‘She’d said “I thought I was going to come round for a drink” and I said “yeah we can have a drink if you want and we can do my hair another time” and she went “no we can have a drink and I’ll do your hair. Trust me it’ll be fine I’ll be able to do it”.’
Emily, who lives alone with two-year-old Alfie Hunt, invited her over on Monday evening at 6pm to do a root fade, add some highlights and attach the hair piece.
As a friendly gesture, Emily offered the hairdresser a drink while doing her hair but said she didn’t expect her to drink as much as she did.
Throughout the whole process, Emily says she felt like she was doing most of the work.
Emily said: ‘She made me fix the colour, all she did was paint me some roots on and then told me to wash it off while she was having a cig at the door.
‘She put eight highlights throughout the top and I even took the eight foils out of my hair myself too.
‘I thought it was a bit weird, I remember thinking “why am I even paying someone when I’m doing half of the job myself?”.’
After Emily rinsed the dye off her hair, the woman told her to partially-dry her own hair before she attached the hair piece.
Emily, who does microbond hair extensions on her own customers, said: ‘She told me she had to do my plaits while my hair was wet, which I found weird.
‘She said to only dry it 20%, I stood in the kitchen and I blasted it myself while she went for another cig.’
The woman then plaited three rows of hair to attach the sew-in weave to.
Emily said: ‘When she’d done the first row of weave she went for a shower and washed her hair with my shampoo and conditioner then she came back to it.
‘She did three plaits, but the bottom one was very, very low and then she didn’t leave a big enough gap to go up to the other one.
‘They were just all very loose and I could feel the top of the hair extensions touching my ears and the back of my neck.
‘When that happens, that’s when you need to get it re-done, not when you’ve just had it done.
‘When she’s been sewing the hair onto the plait she’s not secured it, she’s not even finished off the sewing and she’s left the thread hanging down with a needle.’
Although she knew she wasn’t happy with the results, Emily felt she had to pay the money as she says the woman demanded it before she left.
She left around 10.30pm and Emily went straight to bed but woke up throught he night, worried about her hair.
At 2am she frantically messaged a nearby hair salon and pleaded for an appointment to sort it out.
Emily said: ‘I messaged a stylist saying “please can you fit me in tomorrow morning because you’re never going to believe it.
‘”You’re going to see this weave and you’re going to laugh your head off, honestly it’s so bad”.
‘When they asked what was up with it, I replied “What’s right with it? When I sit on the chair you’ll see”.
‘Everybody’s eyes were popping out of their heads and their jaws were dropping, all the stylists were saying it’s the worst weave they’ve ever seen.
‘It took no longer than an hour to fix. She did it really nicely and then cut and styled it for me, I loved it.’
One of the worst things for Emily was that the hairdresser at the salon even found a needle, which she believes was left there from the night before.
‘When the hairdresser got to the second row, that’s when she found the needle when it pricked her finger,’ she said.
‘She couldn’t believe it was there and said “what the hell? Where did that come from?”
‘She [original hairdresser] caught my scalp with the needle tip and it hurt. It’s got a scab on it now so it must have bled.
‘I remember thinking, “oh my god that could have stabbed me in the head all night.”‘
Emily says she tried to contact the original hairdresser for a refund but didn’t get a response so she posted on Facebook, making it visible to friends and family.
After that, the woman got in touch and offered to fix Emily’s hair but she said no.
Emily has since contacted the hairdresser’s boss and reported her to Trading Standards.
Emily said: ‘I shared the post because she was ignoring my messages.
‘She sent me a voice note saying “I’m sure I’ve done a really bad job, I’ll come back on Wednesday to sort it out”.
‘I said I would be out and then asked her for a refund and she started kicking off.
‘She then started saying she should have charged me £110, which is the standard price for all of those hair treatments, and offered to refund me £30.
‘I contacted her boss who said a message would be passed on, but mentioned it happened outside of work and was nothing to do with them.
‘I won’t be letting her do my hair again and I’ve contacted Trading Standards.
‘I just want my money back, I also don’t want anyone else getting the same treatment.’
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